Terms of Use — Venzip

These Terms of Use govern your access to and use of the Venzip platform and related services provided by Venzip Solutions Inc. (“Venzip”, “we”, “our”). By using the platform you agree to these terms.

1. Acceptance of Terms

By creating an account or using the platform, you confirm that you have read, understood, and agree to be bound by these terms. If you are using Venzip on behalf of an organisation, you confirm that you have authority to bind that organisation to these terms.

2. Description of Service

Venzip is a compliance management platform. It is not a law firm and does not provide legal advice. Outputs from the platform — including AI-generated insights, gap reports, and roadmaps — are tools to support your internal compliance work and are not a substitute for professional legal, audit, or certification advice.

3. Account Registration & Security

You must provide accurate registration information.
You are responsible for safeguarding your password and any actions taken under your account.
Notify us immediately at legal@venzip.com of any unauthorised use.

4. Acceptable Use Policy

You agree not to:

Use Venzip in violation of any applicable law or regulation.
Upload content that is unlawful, infringing, malicious, or that you do not have rights to upload.
Attempt to gain unauthorised access to our systems or other tenants’ data.
Reverse-engineer, decompile, or disassemble the platform.
Use the platform to harass, defame, or harm others.

5. Compliance Data

You retain all rights to the compliance data you upload. You grant Venzip a limited licence to process that data solely to provide the service to you. We process your data on your behalf as a processor (in GDPR terms).

6. AI-Generated Content

AI outputs are generated suggestions and may contain errors or inaccuracies. You are responsible for reviewing AI outputs before relying on them. AI outputs are not certified compliance advice.

7. Intellectual Property

The Venzip platform, including its software, design, brand assets, and documentation, is owned by Venzip Solutions Inc. and protected by intellectual property laws. You may not copy, modify, or redistribute our materials without our written permission.

8. Subscription & Billing

Paid plans are billed monthly or annually as selected at checkout.
All fees are non-refundable except where required by law.
You may cancel at any time; access continues until the end of the current billing period.
We may change pricing with 30 days’ notice for renewal periods.

9. Limitation of Liability

To the maximum extent permitted by law, Venzip’s aggregate liability for any claim relating to the service is limited to the amounts you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages.

10. Termination

Either party may terminate the agreement at any time. We may suspend or terminate your account if you breach these terms. On termination, you may export your data within 30 days, after which it may be deleted.

11. Governing Law

These terms are governed by the laws of the Province of Ontario, Canada. Any disputes will be resolved in the courts of Ontario.

12. Contact

Questions about these terms: legal@venzip.com.